Jonathan is the Director of Training and Development at Mid-America Catastrophe Services and the lead instructor at Adjust U. He is an experienced and engaging trainer with 15 years of experience in the insurance industry. Jonathan has extensive management experience, practical field claim handling, and in-office claim operations. Jonathan is a graduate of the University of South Alabama and a Navy veteran. He is an Xactware Certified Affiliate Trainer.
Kelle worked in social services for over 20 years before coming into the industry. She holds a Master’s degree in Clinical Psychology from St. Martin’s University in Lacey, Washington and a Bachelor’s degree in Sociology. She brings problem-solving and organizational skills and if you need protection, she is Black Belt in Tae Kwon Do.